Privacy Policy

Effective Date: 01 January 2025
Last Updated: 15 December 2025

Techmartials (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal data responsibly.

This Privacy Policy explains how information is collected, used, stored, shared, and protected when you visit techmartials.com, use any websites operated by Techmartials, or use any independently owned software products developed and operated under the Techmartials umbrella.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • The Techmartials website (https://techmartials.com)
  • All software products owned and operated by Techmartials
  • Product websites hosted under separate domains
  • Communications initiated via contact forms, email, or product interfaces

Certain products may publish additional or product-specific privacy notices. In case of conflict, the product-specific notice will apply for that product.

2. Information We Collect

Depending on how you interact with our websites or products, we may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Business or organization name (if provided)
  • Content of messages or inquiries submitted by you

b) Product & Customer Data

For software products or platforms:

  • Customer profiles created by product users
  • Order details, service records, and operational data
  • Invoices, billing references, and transaction metadata
  • Usage activity necessary to operate the product

c) Payment Information

Payments for our products are processed by third-party payment gateways.

We do not store sensitive payment information such as:

  • Credit or debit card numbers
  • CVV or PIN details
  • Bank account credentials

Payment providers process such data in accordance with their own privacy policies and security standards (e.g., PCI-DSS compliance).

d) Messaging & Communication Data

Some products may process customer communications, including:

  • Messages sent or received via WhatsApp or similar messaging platforms
  • Message metadata required for delivery, logging, or support purposes

Such data is processed solely to enable product functionality requested by the user.

e) Technical & Usage Information

  • IP address
  • Browser type and device information
  • Operating system details
  • Log files, timestamps, and usage statistics
  • Cookies or similar tracking technologies

3. How We Use Information

We use collected information to:

  • Operate and maintain our websites and software products
  • Provide requested product features and services
  • Process subscriptions, orders, invoices, and payments
  • Respond to inquiries, feedback, and support requests
  • Monitor performance, security, and reliability
  • Improve functionality and user experience
  • Comply with legal, accounting, and regulatory requirements

We do not sell personal data to third parties.

4. Marketing & Communications

We may send product-related updates, announcements, or promotional communications only where permitted by law or with user consent.

You may opt out of such communications at any time by:

  • Using the unsubscribe link in the communication, or
  • Contacting us directly at the email address provided below

5. Legal Basis for Processing (International Users)

For users located in jurisdictions with data protection laws (including the EU, UK, and similar regions), we process personal data based on one or more of the following legal grounds:

  • User consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

6. Data Sharing & Third-Party Service Providers

We may share data with trusted third-party service providers such as:

  • Payment gateways
  • Cloud hosting and infrastructure providers
  • Email and messaging service providers
  • Analytics, monitoring, and security tools

These third parties process data on our behalf and are required to implement appropriate confidentiality and security measures. We share billing and transaction information with payment processors only as needed to complete purchases.

7. International Data Transfers

Techmartials operates globally.
Your information may be processed or stored in countries outside your country of residence, which may have different data protection laws.

Where required, we implement reasonable safeguards to protect personal data during international transfers.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Provide products and support
  • Meet legal, accounting, or regulatory obligations
  • Resolve disputes and enforce agreements

9. Data Security

We implement reasonable technical and organizational measures to protect personal data from:

  • Unauthorized access
  • Loss, misuse, or alteration
  • Accidental disclosure

Despite our efforts, no method of transmission or storage is completely secure.

10. Cookies & Analytics

Our websites and products may use cookies or similar technologies to:

  • Enable core functionality
  • Analyze usage and performance
  • Improve user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features.

11. Third-Party Links

Our websites or products may contain links to third-party websites or services not operated by Techmartials.

We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies before providing any information.

12. Children’s Privacy

Our websites and products are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children under 18. If you believe that we have collected such data, please contact us and we will take appropriate steps to delete it.

13. Your Rights

Depending on your location, you may have rights to:

  • Access personal data we hold about you
  • Request correction or deletion of data
  • Restrict or object to certain processing
  • Withdraw consent where applicable

Requests can be made using the contact details below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

15. Contact Information

For privacy-related questions or requests, contact:

Techmartials Technologies Private Limited
Email: info@techmartials.com